Streamline Lab Communications: Reduce Phone Calls and Emails with Client-Facing Web Portals
July 5, 2024
Efficient communication is crucial for any business, especially laboratories. A constant barrage of phone calls and emails requesting sample status updates, results, or placing new orders can overwhelm your staff and hinder productivity. Client-facing web portals offer a modern solution to this common challenge. These secure online platforms empower your clients to access the information they need directly, reducing the…